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whateverforever
08 Nov 2023
help please!!!
I have a bit of a problem, got my phone stolen yesterday and I don't know if it can be hacked but I have the chipchop web app on the phone's desktop and I'm automatically logged in and all my home devices are there! I don't want for someone to start turning everything off.

I have set all devices status to Not Active but of course nothing works now, any way of logging out of the web app on the phone remoteley? or should I close the account and reprogram everything (can I have a new account please?)

Gizmo
12 Jul 2023

Oh crap, sorry for that,

There is no public interface for what you need but I can do it from my end and effectively revoke any login with your existing session token, you will just have to re-login and that's it. Maybe use the "reset your password" option on the login screen after I've finished with this.
And don't worry you won't need a new account or have to re-program your devices.

I'll get it sorted asap, this is what I need from you so I can identify your record:

1. Log into the Dev Console and then go to My Account (top right corner of the screen)
2. At the bottom you will find Generate Access Key button, click on it and paste here the code


Don't worry you can paste the code here as it's only useful to me and I don't need it to access your account just to flag your location in the database so I don't make a mistake.



Attached images
whateverforever
12 Jul 2023

here is the code

6d72bf52-90df-4895-be72-9780b1ace38c

is that ok?
Gizmo
12 Jul 2023

Yep, all done!

Just login again in the Dev Console and https://my.chipchop.io and check that everything works and then log out and use the "reset password" option



whateverforever
12 Jul 2023

thank you very much!